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At Business Technology Solutions, we
understand that to operate your business effectively using business
solutions/systems requires a supporting computer and network
infrastructure. We realize that often information technology and
networking can be confusing and frustrating – taking focus away
from the important task of running your business. Software
solutions along with the supporting information technology are key
contributors to the success of your organization, but cannot be allowed
to turn into distractions. Through our technology services
offerings these distractions are minimized by our team of professionals
who bring a depth of experiences in technology management across a
diverse range of small and medium sized organization.
Our approach is to apply in your
business similar structure and principals that are used to effectively
run the IT departments of businesses with multiple locations.
Based on this fundamental view we bring to each engagement consistent
practices creating leverage across the client base with the intent to
ultimately contain costs and improve performance. Our focus is on
creating offerings established on prevention versus break fix. In
doing so your success is our success and in addition you are provided
with a breadth of knowledge from an experienced professional team at a
fraction of the cost of internal support.
Our services are structured so that
we can work with to supplement existing resources. We may work
with your internal staff or another outside vendor to fill out the
skills needed to support your business.
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Network Reviews
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Prior to any of our business
solutions implementations or offering of additional technology services
we believe it is a must to perform an assessment of a client’s
computing hardware and network environment. To focus on your
specific needs we offer a layered set of assessments.
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Application Network System Review:
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The purpose of this review is to determine if the
existing environment will support the applications to be
implemented. We review your environment and provide a written
summary of our findings including any recommendations relative to the
support of the applications. Such recommendations may include a
description of what is necessary to meet minimum application
requirements, what would be preferred configurations for a higher
level of satisfaction, what system parameters or security settings need
to be implemented and potentially other very high level recommendations.
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Technology Evaluation:
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The main purpose of this evaluation is to
determine the effectiveness of your current network environment,
provide solid recommendations for enhancing the environment and to
assist you with developing a time phased plan for implementing changes
you decide to make. The evaluation can become the foundation for
the initiation of specific technology projects and/or for establishing
an ongoing support arrangement with Business Technology
Solutions. This evaluation can be incremental to a Network System
Review or stands on its own when new applications are not entering the
environment.
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Technology Analysis:
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This analysis is a deep dive into your network
infrastructure, practices and design. As output you receive a
more detailed set of evaluation information and recommendations
supported by network diagrams, as well as, an IT asset inventory.
This analysis is intended to be the basis for an effective technology
plan and control. You can move forward on your own with this
information or engage our team to help you design a plan that will meet
the goals you set.
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Support Plans
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We offer a suite of technology
services support plans designed to meet the needs of your particular
set of circumstances. Through a support plan you can reasonably
predict your IT spending over time. You know upfront that only
predefined situations will cause fluctuations in your costs and even
then it is merely incremental to an already established set of
deliverable services. You are part of the decision selecting what
routine support you want available and what you are willing to accept
in fluctuation.
The support plans are structured to
be the foundation of servicing your IT environment. The plans are
further supplemented by specific project engagements or predetermined
blocks of hours to continually update and evolve your IT capabilities.
With our suite of services, you have available a great deal of
flexibility to fit your unique needs.
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Technology Planning
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Technology planning services take
many forms and span various durations of planning horizons.
Several of our consultants have practical experience leading IT
organizations and bring a wealth of talent to engagements. We can
assist you in creating or updating a technology plan including a time
phased approach to implementing the decisions you have
made. Our planning services span from specific plan advise
to our interim IT Director/Manager Services, which provide periodic
access to an IT management professional for the purpose of planning,
periodic guidance and implementation advice.
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Project Oriented Engagements
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Engagements for specific projects
range across a variety of situations including such things as network
design, network implementation, supplemental staff support, technology
asset inventory, network documentation and other forms of services that
are to be accomplished over a specific period of time. When
outside the area of our expertise we will inform you and provide
guidance on how to select the appropriate vendor or service
provider. Under these conditions we can also serve as a resource
to your internal project manager.
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Block of Hour Resources
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Often our clients want to utilize
services on a periodic basis without individual approval or
invoicing. We offer a program of prepaid blocks of hours that you
designate can be used by certain staff members for specific
purposes. Our clients find this a convenient method for getting
sporadic needs met that arise in the normal course of business.
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Combinations and Bundles
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Bundled together in combination our
offerings can provide even greater value to provide services for your
specific needs. Often starting with a review we can discuss with
you how to take full advantage of our offerings to meet your
organization's unique strategies and needs.
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