Business Technology Solutions Has Joined Net@Work, A Top Worldwide Sage Software Business Partner


We remain committed to you and working together to achieve your goals. Rest assured that all the voices and faces you've come to know and trust will still be here to respond to your needs.

The BTS team may continue to be reached at the existing BTS main phone number 919-781-2900. As well, we can all be reached via our existing email addresses.

This is a big win for our valued clients. With our combined teams we can now offer you expanded services and support, providing a true advisor for all your IT initiatives.

OUR SERVICES BUSINESS TECHNOLOGY SOLUTIONS

INITIAL SETUP & DESIGN

 

INITIAL SETUP TRAINING

 
 

To make the implementation successful, the programs must be properly installed and users must be thoroughly trained.  Most business solutions are extremely powerful and flexible and the initial set-up is critical to the successful utilization of the System.  Business Technology Solutions will assist you in implementing your new System to make the most effective and efficient use of the programs in your business environment.  The initial setup training includes a high level overview of modules, detailed set up instructions, a definition of the options and initial training on master file maintenance and related tables.

 
       
 

DESIGNING THE SYSTEM

 
 

We have found that the system design specification is critical to a successful installation.  Many times there is more than one way to solve the same functional requirement. Another observation when implementing business solutions is that users tend to think of additional changes as they are being trained.  The system design specification process helps to identify those items before the installation begins.

 
     
 

During this phase, we will set up the appropriate business solution modules.  We will help you identify a proper coding scheme for master records (chart of accounts, vendors, customers, etc.) and assist you in setting up the master records.

 
       
 

CONCEPTUAL PROCEDURES

 
 

We will develop conceptual procedures for business solutions that includes flowcharts and high level processing information customized to your business flow.  We tailor these procedures with your own internal control policies.  Besides the completed procedures and month-end checklists, we give you the Microsoft Word processing files so that you can continue to update the document as you change and grow.

 
     
 

DETAILED TRAINING

 
 

We will train you and your staff to use you business solution and associated modules.  This training will include, but will not be limited to, how to enter data, perform key processes, print needed reports and close the modules.

 

 

 

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